The Opportunity: Streamline back office operations for coffee shops
Payroll is non-negotiable for almost any small business because hourly workers, which make up a majority of coffee shop employees, present a unique set of complexities and challenges for business owners. Before Dripos, coffee shops had to rely on legacy payroll services that didn’t account for the nuances that affect hourly work and coffee shops in particular: tip calculation, overtime pay, unlimited payroll runs, and more. The coffee industry had no single solution dedicated to them.
The founders of Dripos knew they needed to offer a payroll solution in order to best serve their customers. Dripos wanted an easy-to-use, efficient payroll solution that was tailored specifically for coffee shops.
However, after setting out to build payroll on their own, they quickly realized that building and managing the complexities of payroll was proving to be more difficult than anticipated. They needed to account for withholding taxes, filing forms with various government agencies, managing money movement, building in all 50 states, and more. Building all of it on their own wasn’t going to work.
